Search Norfolk Phone Directory

The Norfolk phone directory covers every city department, from the police records desk to the city assessor, the voter registrar, and the FOIA team. Norfolk is an independent city in southeast Virginia with more than 230,000 residents. The city keeps a public staff directory online that lists names, phone numbers, and email addresses for dozens of offices. Whether you need to reach the Circuit Court, the GIS team, or the utilities department, the phone directory is your starting point. Most calls go to a live person during business hours, and the city posts direct lines so you can skip the main switchboard.

Norfolk City Staff Phone Directory

Norfolk keeps a full staff directory at norfolk.gov. The directory is sorted by department. You can browse or search for any office. City Hall main information is at 757-664-4431. The City Manager is at 757-664-4242. The City Clerk is at 757-664-4253. City Council reaches you at 757-664-4268. The phone directory lists dozens of departments with direct lines.

Other key numbers in the Norfolk phone directory include the Budget and Strategic Planning Office at 757-664-4283, the City Assessor at 757-664-4732, and the City Attorney at 757-664-4529. The City Auditor is at 757-664-4044. The City Planning Department can be reached at 757-664-4752. The Commissioner of the Revenue is at 757-664-7890. The Treasurer's Office takes calls at 757-664-7800. The Utilities Department is at 757-664-6701. The Human Services Department is at 757-664-6000. Norfolk is a big city with a lot of offices. The phone directory keeps them all in one place.

Norfolk Phone Directory for Public Records

Records requests in Norfolk go through the FOIA team. You can submit online through the FOIA tracking portal, by email at foia@norfolk.gov, or by mail to FOIA Request, Norfolk City Hall, 810 Union Street, Suite 409, Norfolk VA 23510. The Norfolk FOIA page explains the full process and your rights as a requester.

The FOIA Team has several contacts. Heather Tierney is at 757-402-7928. Jasmin Lane is at 757-359-0298. Cindy Clayton is at 757-664-4055. Michael Burnette is at 757-664-7218. The phone directory for Norfolk FOIA makes it easy to reach the person handling your request. The online portal gets checked throughout the day, so requests submitted there are received fast. Under Va. Code § 2.2-3704, the city must respond within five working days. Extensions of up to seven more days are allowed if the request is large or complex. Criminal investigative files may take up to 60 working days.

The Norfolk phone directory for the FOIA page at norfolk.gov shows a screenshot of the city's FOIA rights and responsibilities guide.

This guide breaks down each step, from making a request to understanding what the city can charge for copies.

Norfolk Phone Directory for Law Enforcement

The Norfolk Police Department is at 757-664-3277. Central Records is at 757-664-7012. The Sheriff's Office can be reached at 757-664-4700. For police records, call Central Records first. They handle crash reports, incident reports, and background information requests. The Norfolk phone directory for public safety also covers the fire marshal and emergency management offices.

Common exemptions under Va. Code § 2.2-3705.1 include police investigative files, personnel information, financial account data, Social Security numbers, and juvenile records. The city does not routinely release victim or witness information from ongoing cases. If you are not sure what is available, call the records line. Staff can tell you what they can release and what requires a formal FOIA request.

Norfolk FOIA Fees and Costs

Norfolk charges reasonable fees for FOIA requests. The city cannot charge more than its actual cost under state law. Paper copies cost 15 cents for black and white. Color copies are 25 cents. CDs cost $1. Flash drives of 2GB cost $10. Staff time for searching and redacting is also part of the fee. If the estimated cost goes over $200, the city may ask for a deposit before starting work. You can ask for a cost estimate in advance by emailing foia@norfolk.gov.

Under Va. Code § 2.2-3700, all public records are presumed open. No public body can impose extra fees beyond actual costs. If you owe money from a past FOIA request that has gone unpaid for more than 30 days, the city may hold off on a new request until the balance is paid. The phone directory for Norfolk FOIA contacts helps you sort out fees and process questions before you file.

Norfolk Court and Legal Phone Directory

The Commonwealth's Attorney's Office is at 757-664-4444. The Norfolk Circuit Court handles civil cases, land records, and probate. You can search court cases through the Virginia Courts online portal. The General District Court case search covers criminal and traffic cases for Norfolk and other Virginia courts. These tools let you look up case status before calling the clerk for copies.

Norfolk is part of the 4th Judicial Circuit. The phone directory for court offices lists the clerk, the judges' chambers, and support staff. If you need certified copies of court documents, call the Circuit Court Clerk first. They can tell you the fee, the process, and how long it will take. The phone directory keeps court contacts separate from general city offices so you can find the right number fast.

Norfolk GIS and Property Records

The Norfolk GIS Department is at 757-823-4500. The office is at 800 E City Hall Avenue, First Floor, Norfolk, VA 23510. GIS resources include the Map and Photo Gallery, Mapper Tools, and Open Data portals. Mapper Tools include Crime Mapping, Interactive Norfolk, Norfolk AIR, Norfolk Open GIS Data, and Survey Monument Mapper. Norfolk AIR is the Assessor's Parcel Data GIS tool at air.norfolk.gov. It gives you interactive property searches for any parcel in the city.

The Norfolk phone directory at norfolk.gov lists the staff directory with all department contacts in one place.

The directory covers every department from public works to parks and recreation.

The Norfolk Map Gallery has downloadable maps for precincts, polling locations, flood zones, fire stations, and school boundaries. The GIS team works with the City Assessor to keep parcel data and property maps current. If you need a specific map that is not on the gallery, call the GIS office at 757-823-4500. They can often pull it or point you to the right department.

Voter Registration Phone Directory

The Norfolk Voter Registrar and Elections office is at 757-664-4353. You can also check your registration status online through the Virginia Citizen Portal. The portal lets you register to vote, update your address, apply for an absentee ballot, and find your polling place. Call the local registrar for questions about Norfolk-specific districts and polling locations.

Under Va. Code § 2.2-3704.2, every public body must designate a FOIA officer and post their contact info. The voter registrar and the elections office both fall under this rule. The phone directory lists these contacts alongside the rest of the city staff. If you need voter registration rolls or election results, start with the registrar's number.

Norfolk Phone Directory for Health Records

The Virginia Department of Health Vital Records office handles birth and death certificates at the state level. For local health questions, call the Norfolk Health Department. The number is listed on the city staff directory. Vital records requests that involve Norfolk residents often go through the state office first, then get confirmed by the local registrar. The phone directory helps you figure out which office to call for each type of record.

Open Meetings and Minutes in Norfolk

Under Va. Code § 2.2-3707, all meetings of public bodies in Norfolk must be open. Minutes must be taken and made available. You can call the City Clerk at 757-664-4253 to ask about meeting schedules or to get copies of past minutes. If a public body violates this law, Va. Code § 2.2-3714 allows courts to impose fines of $500 to $5,000 depending on the offense. The Norfolk phone directory for the clerk's office is the fastest path to meeting records.

Nearby Virginia Cities

These Virginia cities are near Norfolk. Each one keeps its own phone directory and public records contacts.