Poquoson Phone Directory

The Poquoson phone directory gives you phone numbers, email, and office addresses for city staff and public offices. You can look up City Hall, the Police Department, and each constitutional office. This page shows you where to search, who to call, and how to request records under Virginia FOIA. Poquoson sits in York County, and some court files for the city run through the York-Poquoson Circuit Court. Use the links below to find contacts fast.

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Poquoson shares a circuit court with York County. See the York County page for shared court info.

Poquoson City Hall Phone Directory

City Hall is at 500 City Hall Avenue, Poquoson, VA 23662. The main line is 757-868-3000. The fax is 757-868-3101. You can call City Hall for the City Manager, City Council, or general questions. The full staff directory is online at the city site. Each office has its own direct number.

The Commissioner of the Revenue is at 757-868-3020. Thomas Cannella serves as Commissioner and as a FOIA Officer. The Treasurer, Steve Clarke, is at 757-868-3015. The Assessor's Office is at 757-868-3080. These are the core finance offices for the city. Call them for tax bills, real estate info, and property records.

The city lists each FOIA officer with a direct phone line. See the source at https://www.ci.poquoson.va.us/345/FOIA-Officers-and-Policies.

Poquoson FOIA Officers phone directory page

You can see Tonya O'Connell, Chief Stephen Keatts, and other officers with their work numbers.

Poquoson Police Department Directory

The Poquoson Police Department is at 774 Poquoson Ave, Poquoson, VA 23662. The main line is 757-868-3360. Records is 757-868-3362. Fax is 757-868-8477. Chief Stephen Keatts leads the department. He also handles police FOIA requests. Email Stephen.Keatts@poquoson-va.gov for records.

Call 911 for an emergency. Use the main line for non-urgent calls. The Records Unit pulls incident reports and accident reports. You can request body cam and dash cam video under Virginia FOIA. Some parts may be redacted under Va. Code § 2.2-3706, which covers law-enforcement records.

Poquoson FOIA Phone Directory Requests

Poquoson lets you file a records request by mail, email, phone, fax, or in person. Each constitutional office picks its own FOIA officer. That means you may talk to a different person for police, revenue, or treasurer records. The city page lists all of them with direct numbers.

Tonya O'Connell handles general city FOIA at Tonya.Oconnell@poquoson-va.gov or 757-868-3000. Chief Keatts handles police records. Thomas Cannella handles Commissioner records. Steve Clarke handles Treasurer records. Call the right office to cut the response time. A clear, narrow request helps staff find the file fast.

The main Poquoson staff directory lists every city office and its phone. See the source at https://www.ci.poquoson.va.us/Directory.aspx.

Poquoson city staff directory phone listing

That page shows the Assessor, City Manager, Treasurer, and Voter Registrar lines.

Poquoson Court and Circuit Phone Directory

Poquoson shares a Circuit Court with York County. The York-Poquoson Circuit Court sits in Yorktown. For case records, contact the clerk through vacourts.gov. Phone directory info for the clerk lives on that page. For civil and criminal case lookup, use Virginia's online case system.

See the Poquoson pages on our site for more on how cases flow. Probate, land records, and marriage licenses go through the Circuit Court Clerk. General District Court handles traffic and small claims. Both courts list direct phone numbers for the clerk's office on the state court website.

Virginia FOIA and Poquoson

Poquoson phone directory lookups rely on the Virginia Freedom of Information Act. See Va. Code § 2.2-3700 for the policy. The law says records held by public bodies are presumed open. You can find staff names, phone numbers, and email in city directories because of this law.

Response times are set by state code. A public body must respond in five work days. The office can extend that by seven days if needed. Poquoson follows these rules for phone directory and staff contact requests. Every city employee who acts as a FOIA officer gets training under state rules.

Some info is not public. Parts of personnel files are shielded by statute. Home phone numbers of staff may be held back. Work phone numbers and city desk lines stay open. The FOIA penalty law covers wilful failures to comply. Fines can be charged for a clear violation by an officer.

The Planning Department page gives its own phone and office hours. See the source at https://www.ci.poquoson.va.us/directory.aspx?did=16.

Poquoson Planning Department directory entry

Use that page for zoning, permits, and land records staff contacts.

State Tools That Support the Poquoson Phone Directory

Beyond the Poquoson phone directory, you can use state tools to find people. The Virginia Judicial System runs a case info portal. The General District Court Online Case Information System lists case parties by name. That helps confirm a person lived or worked in the area.

The Virginia Department of Health Office of Vital Records holds birth, death, marriage, and divorce files. Access is set by state code. The Virginia Department of Elections portal lets a person check their own voter file. That gives a home address on record with the state.

Criminal history lookups for Poquoson run through the Virginia State Police. The state keeps a sex offender registry under state code. Dissemination rules sit in a separate statute. These tools back up a city phone directory search when you need more context.

Poquoson Voter and Property Phone Lookups

The Voter Registrar's Office in Poquoson is part of City Hall. Call 757-868-3000 and ask for the Registrar. Voters can check their own file at the state portal. That portal shows the registered address and polling place.

For property owner lookups, call the Assessor at 757-868-3080. The Assessor holds parcel data, ownership history, and assessed value. The Treasurer at 757-868-3015 handles the tax bill side. These are the main city offices for property phone directory searches in Poquoson.

Poquoson Phone Directory Search Tips

When you search the Poquoson phone directory, start with the department you think holds the record. A direct call saves time. If you don't know which office, call the main city line and ask for the clerk. The clerk can route you or give you a direct phone number. This is the fastest way to find a Virginia Poquoson phone directory contact.

For a records request, put it in writing. Give your name, your address, and a short description of what you want. Don't ask a question. Ask for a record. State law says staff must respond in five work days. They may ask for an extra seven days if the job is large. Every Poquoson office must have a trained FOIA officer on staff. That rule applies to every Virginia public body.

A clear request saves money. Broad requests cost more staff time. Narrow the date range. Name the specific record. Ask for the record in electronic form when you can. That keeps copy fees down. If the fee estimate is high, you can trim the request and get a new estimate. Virginia law also covers public meetings. Meeting minutes, agendas, and packets are all open records under that rule.

Open Records and Poquoson Phone Directory

Virginia law puts a strong thumb on the side of open records. The Poquoson phone directory is open for a reason. The public has a right to know who works for the city, what they do, and how to reach them. Work phones, work emails, and office addresses are public. Home phones, home addresses, and personal cell numbers for most staff are not. Some high risk jobs get extra protection.

The public can inspect public records or get copies. You can ask for paper, email, or digital form. The city may charge reasonable fees for finding and copying the record. You can ask for a fee estimate before the work starts. If the fee is too high, you can narrow the request. The FOIA Advisory Council can help you frame a request that works.

The Virginia FOIA Advisory Council can be reached by email at foiacouncil@dls.virginia.gov. Phone is 804-698-1810 or toll-free 866-448-4100. They give free help to anyone on records questions. Use them when you feel stuck. The Poquoson phone directory is one piece of a bigger open records system in the state.

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